Average Reviews:
(More customer reviews)I bought this item from a local beauty supply store. I had several problems w/ the flat iron. First, my hair is fairly long, and when I would slide the hair along the plate, hairs would get caught between the plate and the plastic that held the plate, breaking the hairs. It didn't matter how big or small the section of hair was, some would get caught.
Second, the iron completely stopped working after about six months. It was if the "on" switch stopped working. Setting the appliance to "on" didn't cause the power light to come on, and the appliance didn't heat up. I sent the appliance back to Helen of Troy, only for them to tell me they didn't have a replacement model in stock, and they couldn't tell me when they *would* have on in stock. They didn't tell me this until 4 weeks after I sent them the item for replacement.
Long story short, save your money, buy a different appliance!
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