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(More customer reviews)Before I tell about the problems I've had with this straightener, I need to mention that I absolutely LOVE the design. The curved plates are awesome for giving volume at the roots and flipping my layers out or under. It makes (well, made) my thick, wavy, frizzy hair extremely straight and shiny, and the price is nice and low.
However, I guess you get what you pay for when quality is concerned. The "ceramic technology" they spout on the package simply means the plates are ceramic *coated*, not solid ceramic. Fine with me, except about a month after I purchased it, the coating was already wearing away on the plates! I only use it about three or four times a week, so it's not like I was putting unusual stress on it. I've continued to use it for the last year and a half, however, and haven't had any additional problems until recently. There seems to be something wrong with the heating mechanism now, because I went to use it the other day, and when I touched it to my hair, it literally sizzled and singed the section I had in it on contact! Now I have this ugly frizzy spot right next to my face that I am just praying will grow out quickly. I used it a couple times after that, testing on my ends before putting it through my hair (getting a haircut soon, so no big loss if they singe), and have had the same thing happen about 25% of the time. I've since been wearing my hair in a ponytail and am shopping for a new flat iron (with SOLID ceramic plates!).
I don't know if anyone else has had these issues, but it really does make me sad that mine started falling apart so early on, because the design really is great. Too bad :(
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